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Guest experience platform for plant-based dishes
More Happy Guests
Palate is a guest experience platform designed to help restaurants drive more recommendations, returns, and reorders
Completely free to restaurants and funded by your brand partners
How can Palate help my restaurant?
Attract new customers
Get more recommendations from guests by discovering opportunities to create 'Wow' moments with your plant-based dishes based on what is working at your restaurant and elsewhere
Increase customer loyalty
Develop and spotlight the experiences most likely to develop customer loyalty by coupling your sales data with customer-centric data on guest satisfaction (e.g., reorder rate)
Improve customer retention
Identify, uncover, and resolve the root causes of unhappy guests with insight into return and reorder rates across dishes, shifts, and locations
Actionable and data-driven recommendations to grow sales
Real-time monitoring
Ensure high quality, every time
Quickly identify dips in guest experience and food quality with red flag monitoring of customer satisfaction across locations and shifts.
Enriched customer profiles
Optimize your marketing
Attract more customers with marketing recommendations and targeting guidance provided by your brand partners and tailored to what's resonating with your guests (e.g., key words to include, design templates, etc.).
Reorder, return, and recommendation rates
Measure and manage the customer experience
Receive recommendations specifically catered to your restaurant to improve customer return, reorder, and recommendation rates. Leverage live dashboards and reporting to make strategic and operational decisions.
Resources from plant-based brands
Benefit from brand investment in your success
Engage in active partnership with your brand partners to receive actionable recommendations and support with execution (e.g., brand-led marketing, staff trainings, preparation best practices).
Trusted by leading restaurants across the US
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