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FREQUENTLY ASKED QUESTIONS
PALATE WAS FOUNDED TO CREATE A NET ZERO, ANIMAL-FRIENDLY WORLD.
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What is Palate?Palate is a customer experience platform built specifically for restaurants with plant-based options. It’s designed to increase sales by boosting guest happiness with your plant-based dishes - leading to more word-of-mouth and return visits. It is free through the sponsorship of the plant-based brands on your menu and takes just 30 seconds to gain access.
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Why should I use Palate?Palate goes beyond the data in your POS to uncover opportunities to increase word-of-mouth and return visits for your restaurant. + Zest, our dish concept library, will bring the best-selling dish concepts from across the country to your menu. + Snapshot, our guest happiness dashboard, helps restaurants measure and boost their first-time guest return rate and dish reorder rate. And, even better, it's easy-to-setup and free through the sponsorship of the plant-based brands on your menu.
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How can I qualify?You must be carrying a product from one of our brand sponsors.
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How much does this cost?Our platform is completely free for restaurants, it is funded by your brand partners.
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How do I get started?Gaining access to our platform takes just 30 seconds! At the bottom of our homepage, you’ll complete a 5 question survey and log on through the integration link.
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Where is Palate available?Anywhere! As long as we have POS compatibility.
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Does Palate work with my POS?We currently support Square, Clover, and Revel with minimal setup. We’re also able to support other POS systems on an as-needed basis.
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What impact will there be on my POS?Nothing will change about your POS, our platform runs completely in the background.
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What benefit does Palate provide brands?Your brand partners want you to succeed just as much as you do. If you sell more, then so do they!
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